AMWF – Contracts, Clients & Managing Deadlines

18 May 2023

View the third online wellbeing event in the AMWF Toolkit series on Contracts, Clients & Managing Deadlines. Learn from a panel discussion where our three guest speakers share their experiences and strategies on contracts, fees and deadlines, and the impact these have on workplace culture and the wellbeing of all within practice.

This CPD webinar was held on 27 April 2023.


Low fees, under-resourced projects and difficult clients can have an enormous impact on wellbeing, general morale and productivity. This national AMWF session will tackle these issues, covering topics such as negotiation, fee proposals, resourcing, time management and good communication.

Our panel features three terrific guest speakers from practices of different scales – Cara Phillips from BSPN Architecture, Adam Perrier from Bloc Design and Ben Madden from Cottee Parker Architects – along with AMWF QLD/NT facilitator Justine Ebzery from Fulton Trotter Architects.


The Australian version of the Architects Mental Wellbeing Toolkit is available for download. Section three of the AMWF Toolkit covers Contracts, Clients & Deadlines.


Cara Phillips

Cara is a Director at BSPN Architecture and strives to cultivate a collaborative approach to design and documentation. Cara describes herself as the “unofficial Director of Wellbeing” at BSPN and has championed several initiatives including a Hump-Day Happiness initiative every Wednesday morning, which focuses on mindfulness techniques. With 20+ years as a practicing architect, and a strength in delivering a diverse range of successful projects, Cara understands the real life struggles of juggling work and home commitments and how these can impact on deadlines and mental health.

Adam Perrier

Adam is the Sole Director and Architect at Bloc Design, a regional architectural practice based in Hervey Bay on the Fraser Coast. Adam has cultivated a diverse and dynamic working environment and brings more than 35 years of industry experience, having worked with various practices in Australia, the UK, and the United States. As a dedicated advocate for mental health and wellbeing, Adam is eager to share his insights and experiences navigating the benefits of regional work while managing the complexities of maintaining a healthy work-life balance in a rapidly evolving industry.

Ben Madden

Ben is a Senior Associate at Cottee Parker Architects. Ben is integral to their Commercial and Retail team, leading the delivery of large-scale mixed use and shopping centre developments. Ben is passionate about the sustainability of the profession and how to best manage the increasing demands on practitioners and its impact on their mental wellbeing. Central to this is Ben’s focus on developing strong working relationships with key project stakeholders and the skills required to manage resources and expectations.

Justine Ebzery

Justine is a Director and Architect at Fulton Trotter Architects and is passionate about building productive relationships with clients, consultants and contractors. Justine has the same approach to Fulton Trotters’ practice management and culture. Her strength is in listening and collaborating with all members of the team and applying their feedback to improve internal systems and processes. Justine is the Qld/NT Chair of the Architects Mental Wellbeing Forum and an advocate for wellbeing in her practice and the profession.


ACA Members – $10
​Parlour Collective Members – $10
Non-Members – $20

Any proceeds over and above the costs of delivering the AMWF Toolkit program will be set aside for future AMWF projects led by ACA.


Participation in this event will deliver 1 formal CPD point.

Learning outcomes: Comply with the regulatory requirements and obligations pertaining to practice as an architect, including legislation, professional codes of conduct, obligations for continuing professional development and professional indemnity insurance. Implement practice resources and apply ethical employment practice methods and quality assurance systems to facilitate efficient, consistent and timely delivery of architectural services.

Units of Competency and Performance Criteria: Practice Management and Professional Conduct – PC 1 and PC 2

APBSA Core Area: Practice Management

The webinar will include time for a Q&A with the speakers with a self-checked CPD reflection task. Certificates will be provided following participation in the full webinar and online submission of answers to CPD questions.