The Business of Architecture*

Clients, like all people, value being listened to and afforded the opportunity of giving feedback, says Beaton Chairman George Beaton, who discusses the powerful impact of feedback on client satisfaction and professional reputation.

Ardex National Specification and Training Manager Joel Clough says that the current demand for improved innovation in waterproofing, and increasing collaboration with architects during the specification phase, will lead to better outcomes and ultimately help return trust to the industry.

Former Premier of Victoria and trained architect Ted Baillieu emphasises that ventilation in buildings is an urgent priority, deserving of a national taskforce to offer guidance and highlight the importance of air quality management.

AACA CEO Kathlyn Loseby joins the organisation at an exciting time, with new competency standards to finalise and roll out, automatic mutual recognition on the way, and other new programs in development.

Planned Cover National Business Manager Cos Cirocco reflects on the evolution of PI Insurance in the building industry, the impacts of the NSW D&BP Act on the insurance market, and future changes and complexities in the industry.

The ACA is delighted to introduce Tom Earls of Fair Work Lawyers (FWL), who will provide principal industrial relations advisory services for ACA members.

ACA - Vic/Tas President and FFPV Director Paul Viney reflects on his experiences with past and present economic downturns, the need for more government investment in civic projects and social housing, and the challenges of COVID-19 and remote working.

Newly appointed Victorian State Building Surveyor Andrew Cialini says it’s time for the building industry to preference public safety and quality over cost, and to implement change for the good of overall outcomes rather than self-interest.

Professor Naomi Stead, Head of Architecture at Monash University, is one of the champions of a proposed new research project currently under development, Mental Wellbeing of Architects and Architecture Students: Culture, Education and the Workplace, which aims to examine links between architectural culture and identity and mental wellbeing. Here, Naomi takes a quick look at the issues.