Culture in Architectural Practice

2 March 2020

What does culture really mean and how do we ensure it is front and centre in our practices? Watch HR experts Rhonda Brighton-Hall and James Hancock explore the importance of culture in architectural practice.




Culture has many definitions, and at times it feels too big, too all-encompassing – almost impossible to define, let alone shift. That said, we all appreciate the value of culture as fundamentally how we treat each other and every person we do business with. To that end, it’s important that every person on the team understands and performs their role confidently.

People and Culture experts Rhonda Brighton-Hall and James Hancock discuss:

  • What is culture and why it matters in architectural practice
  • Identifying ‘the good and the bad’ elements in your culture
  • The role leaders play in creating great culture
  • Practical ways to drive cultural change in your practice

Our Speakers

Rhonda Brighton-Hall is the founder of mwah (Making Work Absolutely Human) and one of Australia’s foremost experts in Human Resources and Organisational Development. Prior to founding mwah, Rhonda held senior roles at the Commonwealth Bank of Australia, Sara-Lee and Luxottica, working and living across Europe, Asia and the USA.

Rhonda is a former Telstra Business Woman of the Year, HR Leader of the Year and an inductee into the Human Capital Hall of Fame, as well as Chair of the Australian Human Resource Institute Diversity and Inclusion reference panel.

James Hancock is a next-generation HR Leader running mwah’s US practice based in Philadelphia, USA. He has extensive experience traversing HR, Business, Strategy and Digital roles including in the oft-misunderstood world of investment banking. More recently, he has worked with a range of clients, including a growing number of Architectural practices as they rethink HR and its place in practice management.

Together, Rhonda and James have two primary goals: to design people and culture practices that are easy to use and highly effective, and to design a future of work that works for more of us.


Members $30
Non-members $40

*One ticket per attendee.


1 formal CPD point for a one-hour presentation

AACA competency – Practice Management

Learning outcomes

  • Understand dimensions of culture
  • Apply tools and techniques to understand the culture in your practice
  • Identify good and bad cultural markers in your organisation
  • Learn practical actions to drive cultural change in your practice

CPD questions for this webinar are accessible for download from the webinar platform.

Please keep your receipt (which includes attendee names) and completed questions for your records.

If you require a certificate of attendance, please email NSW participants will be provided with a certificate of attendance in accordance with new NSW ARB directives and must provide their NSW ARB registration number when booking for this purpose.

This webinar was broadcast on on Wednesday 11 March 2020.